FREQUENTLY ASKED QUESTIONS
Please take a moment to review Behavioral Wellness and Recovery’s frequently asked questions. If you cannot find the answer to your question, our Addiction Specialists will be happy to assist you 24 hours a day, 7 days a week on our confidential helpline at 800-683-4457.
- What determines the quality of a drug and alcohol rehab? Here are some program basics that are offered by Behavioral Wellness & Recovery that allows us to provide quality treatment.
- BWR is licensed by the State of PA for the levels of care that are provided
- We employ licensed staff and our physician is board certified by the American Board of Psychiatry and Neurology
- We supersede the PA state requirements by being accredited by The Joint Commission.
- The care provided is outcome-based and performance improvement activities are ongoing
- Dual diagnosis care is provided and the program is overseen by a physician.
- Psychiatric and medical care is provided
- BWR, a quality drug and alcohol treatment center, ensures that the physical structure meets the needs of the patients who are being served
- Individualized treatment programs are developed for each patient and include traditional and nontraditional therapeutic modalities, and fitness, wellness, and spirituality
- A strong family program is at the center of our drug and alcohol rehab
- Confidentiality is always given the utmost importance by BWR staff
Everyone enters treatment with unique needs and clinically progresses at different rates. As such, BWR utilizes a three-phase system that is based upon progress in treatment. Each phase also allows the clinical team to closely examine the patient’s treatment plan and meet with the patient to review progress and any alterations to the treatment plan. This allows BWR to provide quality drug and alcohol treatment that meets the need of every patient, rather than to take a cookie-cutter approach.
- What is dual diagnosis and how do I get help for my dual diagnosis disorder?
Dual diagnosis disorder, co-occurring disorder, and coexisting disorder all refer to the same thing. When one suffers from a dual diagnosis disorder it means that the patient has an addiction and another mental health disorder, such as depression, anxiety, bipolar disorder, or PTSD . Dual diagnosis disorders should be treated simultaneously with the drug and alcohol addiction, rather than subsequently to the addiction. Therefore, those suffering from a dual diagnosis disorder are best treated in a drug and alcohol treatment center that offers services for both disorders and has a board-certified psychiatrist on staff. Behavioral Wellness and Recovery offers 24/7 psychiatric support to our patients.
- What other types of treatment are available other than 12 step based treatment?
Many drug addicts and alcoholics have recovered by participating in 12 step programs such as Alcoholics Anonymous and Narcotics Anonymous. Behavioral Wellness and Recovery offers a thorough introduction to the 12 step programs. However, our program is centered around various modalities of therapy and nontraditional techniques such as mindfulness, spirituality, music and recreation therapy, and fitness/wellness. The best recovery program that one can enter is the one in which the person is most likely to fully participate.
- Will my family be involved in my treatment?
Behavioral Wellness and Recovery is a family-centric program. We encourage all patients to thoroughly involve their recovery alliance – family, friends, and other supportive individuals – in their program. As such, we offer weekly family therapy sessions and a robust family program. BWR is committed to maintaining patient confidentiality and will not share any information without prior consent.
- I don’t want my job to find out. How is my information protected?
Behavioral Wellness and Recovery utilizes a secure medical record. In addition, patient consent is required prior to the release of any of your information, including the presence in treatment, except for:
- Crimes against program personnel or on program premises
- Medical emergencies
- Mandated reports of child abuse or neglect
- Elderly abuse or neglect
- Threats to harm self or others
- Court orders
- Will my job fire me if I go to treatment? What is FMLA?
If your performance at your place of employment is satisfactory, it is unlikely that an employer would want to terminate your employment because you are seeking treatment. After all, working a strong recovery program will certainly help to increase your performance at work. However, if you have been at your job for a short period or have performed less than expected you should discuss this with your supervisor.
Since drug and alcohol addiction are considered a medical disease and if you have been at your full-time job for at least 12 months, you are likely eligible for Family and Medical Leave. The Family and Medical Leave Act provides certain employees with up to 12 weeks of unpaid, job-protected leave per year, and applies to public agencies, public and private educational institutions, and companies with more than 50 employees. The FMLA also requires that health insurance benefits be maintained during the leave. The employee must have worked for their employer for at least 12 months and for at least 1,250 hours over the past 12 months.
- I have lost my job. Will I have coverage?
The Consolidated Omnibus Budget Reconciliations Act (COBRA) is a federal law that allows workers to continue their health care coverage in a group health plan after leaving their job at an employer with more than 20 employees. The medical insurance premiums will be the same as the group health plan’s rates. If you have recently lost your job, or are concerned that you might lose your job, Behavioral Wellness and Recovery’s Admission Coordinators can help you find-out if you are covered by COBRA. Additionally, you must be given at least 60 days in which to decide whether to elect COBRA or not.
- Is Behavioral Wellness and Recovery a residential drug and alcohol treatment program?
Although BWR is not licensed to provide treatment at the residential level of care, we provide intensive care at the Partial Hospitalization Program and Intensive Outpatient Treatment levels during most of the day, 7 days a week. In addition, we recommend that our patients reside at sober recovery residences that are monitored 24 hours a day, 7 days a week, and which has staff who can address their residents’ concerns. BWR staff is on-call and available 24 hours a day, 7 days a week, even after business hours.
- How long will I have to stay in treatment?
The typical length of stay at Behavioral Wellness and Recovery is approximately 6 weeks. In this 6 weeks, most patients clinically progress to the point that they are able to transition into an aftercare program near their home. The staff at BWR seeks to ensure that our patients make significant strides towards emotional, physical, and spiritual recovery prior to discharge. Each patient’s program is individualized for our patients’ unique needs.
- Does Behavioral Wellness and Recovery provide medical detox from alcohol and drugs?
BWR does not provide medical detox services on site. However, we do have a close relationship with various quality inpatient detox centers in our area. Once you make the decision to enter drug and alcohol treatment, BWR will work together with our area detox centers to facilitate your admission. Many detox centers only provide detox services. Therefore, to receive continued treatment after detox, a transfer to a drug and alcohol rehab is necessary. Once your detoxification is complete you will transition into our drug and alcohol rehab for continued treatment. Behavioral Wellness and Recovery offers a stress-free and seamless transition from detox to rehab.
- I have medical problems and must take medications. How will this affect my treatment?
Most medical problems will not prevent your ability to receive drug and alcohol rehab at Behavioral Wellness and Recovery. Your history will be thoroughly reviewed prior to admission approval. We ask that you provide your complete medical history to us so that we can be prepared to care for you upon your arrival. Our admission staff may also ask to speak with your outside providers for more information and to allow for continuity of care.
You will be able to receive required medical medications that are not mood-altering and medical treatment while participating in our program. Our physician will also prescribe any needed medications and will seek outside consultation when necessary. Should you acquire a medical condition while participating in BWR’s drug and alcohol treatment program, it will be addressed by our clinical team and our physician.
- Can I make/receive phone calls and send/receive mail while I’m in treatment?
Since Behavioral Wellness and Recovery is a family-centric program, we encourage the patient’s recovery alliance – family, friends, and other supports – to remain in contact during treatment. Contact with various recovery alliance members may require approval from your therapist, based on your individualized treatment plan. Telephone time is limited and structured to allow patients to focus on themselves and their recovery. In some instances, patients may be given therapeutic assignments of topics of discussion with their recovery alliance and are encouraged to process the conversations in group and/or individual therapy.
All mail should be directed to BWR, Patient’s Name, 704 W. Nields St., Unit 9, West Chester, PA 19382. Mail is only received during business hours, M – F. Items such as non-prepackaged food, open containers, products containing ethyl alcohol, aerosol cans, and sharp objects are prohibited.
- What should and shouldn’t I bring to treatment?
Please review our pages on What to Bring to Rehab at BWR and What Not to Bring to Rehab at BWR for specific guidelines and tips on what to bring to treatment. In general, you should bring comfortable, weather appropriate clothing and necessary toiletries. If you smoke, you may want to bring a supply of cigarettes. It is also important to bring a list of your current medications, medical providers, emergency contacts, and any legal contacts.
- How much does drug and alcohol treatment cost?
The cost of your treatment will depend upon whether you are using health care insurance. If you are using health care insurance, the admissions staff at Behavioral Wellness and Recovery can give you an estimate of your costs for our drug and alcohol rehab program. Because deductibles and copayments differ between plans, we must first verify your benefits to determine what you may owe. BWR also offers competitive private pay rates for those who choose to self-pay or do not have medical insurance.
- What type of therapy will I receive while in drug and alcohol treatment?
Behavioral Wellness and Recovery offers many different types of clinical therapy. The exact type of therapy that you receive will be based upon your unique needs. A comprehensive and individualized treatment plan will be developed and the modality of therapy used for each intervention will be listed. You will also receive a copy of your treatment plan and have opportunities to participate in its formulation.
BWR uses therapeutic techniques such as cognitive behavioral therapy, dialectic behavior therapy, seeking-safety, and motivational interviewing. The therapy will be provided in group, individual, and family activities. Psychoeducation, recreation, and wellness activities also routinely occur. You can view a sample schedule here.
- What is Behavioral Wellness and Recovery’s success rate?
It is impossible to give an exact percentage of the short and long-term recovery rates for our program because we do not drug or alcohol test our patients after discharge. Many other programs will give an exact percentage as a success rate. However, without frequent, long-term drug and alcohol testing, the numbers are solely based on patient reports and are subject to a wide margin of error. Since those in recovery are frequently not upfront about relapses, BWR has chosen not to give success rate statistics based on patient reporting. We do, however, have a robust alumni program that includes successful members of our recovery program. In addition, we test patients for improvement in several parameters upon discharge in areas such as cravings, sleep, eating and nutrition, depression, anxiety, and relationship problems among others, and typically see tremendous improvement throughout the duration of treatment.
- Will I see a psychiatrist during treatment?
All patients admitted to Behavioral Wellness and Recovery will undergo a thorough psychiatric evaluation by our psychiatric staff. The findings and any recommendations will be shared with the patient. Ongoing evaluations will occur at least weekly, or based upon patient need.
- I have insurance will it cover my treatment?
Behavioral Wellness and Recovery accepts most PPO (Preferred Provider Organization) plans. Because of the Mental Health Parity and Addiction Equity Act (MHPAEA) of 2008, most health insurance plans are required to offer the same benefits for the treatment of mental health and addiction disorders as they offer for medical disorders. Therefore, if you are insured, it is likely that your health plan covers drug and alcohol rehab. Our Admission Coordinators will verify your insurance on your behalf to determine your specific coverage and to determine if your plan covers treatment at Behavioral Wellness and Recovery.
- How can I receive treatment at Behavioral Wellness and Recovery if I don’t live in Pennsylvania?
Our patients come from all geographical areas. BWR treats patients suffering from drug and alcohol addiction and dual diagnosis disorders who do not require admission to an inpatient psychiatric or medical facility, are over the age of 18, and speak English. Our Admission Coordinators are happy to assist you in planning travel from your home area to Pennsylvania to seek addiction treatment. In fact, it may be beneficial for your short and long-term recovery to receive treatment outside of your area.
- Can I smoke during treatment?
Behavioral Wellness and Recovery permits smoking tobacco cigarettes, electronic cigarettes (vaping), and the use of smokeless tobacco products in designated outside smoking areas. We encourage patients to consider quitting the use of tobacco while in treatment, but it is not mandatory.
- I am on probation. Can I still go to treatment?
If you have a probation officer, he/she may already know that you are suffering from a drug or alcohol addiction and require treatment. It is likely that your probation officer will encourage your entry into drug and alcohol rehab and facilitate the process. In fact, many patients are permitted to receive treatment services outside of their home area while on restricted probation. If you are not comfortable speaking directly to your probation officer, you can do so via your attorney. Alternatively, our Admissions Coordinators would be happy to assist you.
- I have been arrested and have a pending court date. Will this affect my ability to go to treatment?
If you have a pending court date, it is likely that you have already retained an attorney. Since drug and alcohol addiction and dual diagnosis disorders are considered medical illnesses, it is likely that the court will postpone your date if requested by you or your attorney. Sometimes the Judge or court will require paperwork from the facility in which you will be treated. Our Admissions Coordinators will assist you in providing the necessary paperwork from our facility. Additionally, we are happy to speak with your attorney or the court on your behalf. When you attend your court date with paperwork that documents successful completion from a reputable drug and alcohol rehab, it can aide you in receiving a favorable outcome from the court.
- My wife/husband also needs substance abuse treatment. Can he/she go to treatment with me?
Behavioral Wellness and Recovery does not permit patients with close relationships to attend treatment at the same time, in the same facility. This is to allow each patient to fully focus on themselves and gain the most benefit possible from the program. BWR can stagger the admissions of patients who have close relationships with each other. Close relationships are defined as family, friends, co-workers, significant others, etc.
- Will my insurance cover my pharmacy costs?
Most health insurance plans include pharmacy coverage. You will be able to use this coverage while in drug and alcohol treatment at Behavioral Wellness and Recovery. Our medical staff prescribes less costly generic medications, unless there is a specific medical need for a brand name prescription medication. Our patients are responsible for their pharmacy copayments.
- How many patients are in your treatment center?
Due to the desire to provide quality addiction and dual diagnosis treatment, Behavioral Wellness and Recovery has sought to maintain a small, intimate environment. We currently are able to serve 40 patients at any given time. Although the patient census can fluctuate, it tends to remain close to 40 patients. The male and female gender ratios fluctuate over time as well.
- Will I attend groups with the opposite sex?
Behavioral Wellness and Recovery not only provides a structured drug and alcohol treatment program that fosters success while in its attendance, but provides a program that is intended to produce long-term, real-life success. As such, we seek to replicate the true world, including the triggers that a recovery person faces every day. It is important to experience and process triggers in a safe environment while in early recovery and to practice healthy coping skills to deal with triggers. BWR does not seek to eliminate all drug and alcohol use triggers, but teaches our patients deal with the triggers in a healthy way. This knowledge and practice assists our patients in the real world. Because of this, most of our groups are coed. Due to the specific intimacy of certain issues, patients can speak about them in individual therapy or in same sex groups that are offered weekly.
- Will I have a roommate?
Because recovery from drugs and alcohol and dual diagnosis disorders is inextricably intertwined with social relationships, the program at Behavioral Wellness and Recovery has been designed to encourage the development of healthy social supports. Therefore, we recommend that our patients stay at recovery residences where all patients have a roommate, unless there is a medical reason that prevents a patient from sharing a room.
- Which recreation activities can I participate in while receiving treatment?
Behavioral Wellness and Recovery’s recreation therapy program includes activities such as volleyball, dodge ball, kickball, and music therapy, among many others.
- Can I work out during treatment?
The staff at Behavioral Wellness and Recovery believes in the importance of a holistic approach to the treatment of drug addiction and alcoholism. Fitness and wellness groups are offered as part of our therapeutic program. In addition, we are enrolled in a local fitness center that our patients are welcome to use several times a week unless there is a medical reason that precludes participation.
- When I leave treatment how will Behavioral Wellness and Recovery assist me in transitioning home?
BWR has established a Case Management program that will ensure that you have access to all the necessary resources that you will need when you transition out of our treatment program and return home. Our Case Management program will work closely with our medical and therapeutic staff to ensure that your aftercare plan includes all the necessary components to give you the best chance of success. In addition, your therapist will work with you on a thorough relapse and regression prevention plan that you will take home with you. If you need assistance in locating housing, employment, or in securing travel, your Case Manager will help you search for and locate the necessary resources. BWR encourages all patients to participate in our alumni program, and to maintain contact with our alumni in their home area.
BEHAVIORAL WELLNESS & RECOVERY
1301 Wrights Ln E Suite 103, West Chester, PA 19380 | 800-683-4457
Serving Philadelphia, PA, Lancaster, PA and Wilmington, DE